Shipping policy

Shipping Policy – Madinah Mats

Thank you for shopping with Madinah Mats. Below are the details of our shipping process.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time (United States)
Once shipped, orders typically arrive within 3–7 business days depending on your location.

Shipping Rates
We offer a flat rate shipping fee:

• Standard Shipping: $10.00

Shipping charges will be displayed at checkout before payment.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delays
Please note that shipping times may be affected by factors outside our control such as weather, carrier delays, or high demand periods.

Incorrect Address
Customers are responsible for providing the correct shipping address. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages
Madinah Mats is not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Contact Us
If you have any questions about your order, please contact us at:
haroonaboeid92@gmail.com